Tool Repair Information & Centers

 

 

 

 

All Tools Carry a One (1) Year Warranty*

*Applies to tools sold after January 1, 2016 within USA Only

 Note: Misuse, improper service, altered, disassembled, or tools repaired by an unauthorized repair center voids the warranty. Normal wear and routine maintenance are not covered under warranty.

When sending a tool in for repair, please include your company and contact information along with a copy of the sales receipt (if under warranty).

Authorized Repair Centers:

Eastern USA

Alpha Professional Tools®
16 Park Dr Ste 9
Franklin, NJ 07416
Phone #: (800) 648-7229 option 4
E-mail: tooldesk@alpha-tools.com
Repair Center Policy Details

Western USA

A1 Industrial & eReplacementParts.com
7036 South High Tech Drive
Midvale, UT 84047
Phone #: (801) 285-7232
E-mail: dale@ereplacementparts.com

Rocket Supply
695 S. Jason Street
Denver, CO 80223
Phone #: (303) 744-7004
E-mail: sales@rocketsupply.net

Charles H. Day Co., Inc.
11405 SE 37th Ave
Milwaukie, OR 97222
Phone #: (888) 697-8872
E-mail: travis@chasdayco.com

Empire Tools
6327 W. 34th St.
Houston, TX 77092
Phone #: (713) 957-8665
E-mail: info@empiretools.com

Sawcutting Specialties
4224 W. Chinden Blvd
Garden City, ID 83714
Phone #: (208) 381-0328
E-mail: info@sawcuttingspecialties.net

Hard Rock Tool
1808 E. Ball Road
Anaheim, CA 92805
Phone #: (714) 772-2490
E-mail: info@hardrocktool.com

Replacement Tool Parts - Spare Parts can be ordered.  


 

 

 

 

All Tools Carry a One (1) Year Warranty*

*Applies to tools sold after January 1, 2016 within Canada Only

 Note:  Misuse, improper service, altered, disassembled, or tools repaired by an unauthorized repair center voids the warranty. Normal wear and routine maintenance are not covered under warranty.

 For additional information on repair centers in Canada, contact our main office at 800-648-7229 or via e-mail at tooldesk@alpha-tools.com.

Authorized Repair Centers:

Canada

GranQuartz Canada Inc.
137, Junction Street
Stanstead, QC J0B 3E4
Phone #: (800) 520-7223 ext. 224
E-mail: sperron@granquartz.ca

Derusha Supply Inc.
67 Principale
Stanstead, QC J0B 3E5
Phone #: (800) 567-2778
E-mail: sales@derusha.com

Replacement Tool Parts - Spare Parts can be ordered.  


The Alpha® Tool warranty is valid only for tools sold in the USA and Canada.

To find a repair center, contact our main office at 201-337-3343 or via e-mail at tooldesk@alpha-tools.com.

Tool Warranty Information Page